CCM Building Tote Bag
- Description
- Info
Exclusively available at 1889 Trading Co. inside the Chinese Canadian Museum.
Free shipping on orders over $100
FAQ
Ordering & Payment
HOW CAN I PLACE AN ORDER?
To place an order, simply browse through our collection, select the items you wish to purchase, and add them to your cart. Proceed to checkout, provide the necessary information, and complete the payment process.
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and Shop Pay.
CAN I MODIFY OR CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Unfortunately, once an order has been confirmed and processed, we are unable to modify or cancel it. Please double-check your items and shipping information before completing your purchase.
Shipping & Delivery
HOW LONG DOES SHIPPING TAKE?
Orders are processed within 1–3 business days. Delivery times vary based on your location and the shipping method selected at checkout.
HOW DO I TRACK MY ORDER?
Once your order ships, you'll receive a tracking number via email.
WHAT IF MY PACKAGE IS DELAYED OR LOST?
Please reach out to us at info@chinesecanadianmuseum.ca and we’ll help resolve it with the shipping carrier.
CAN I PICK UP MY ORDER AT THE MUSEUM?
Yes! Choose the local pickup option at checkout. We’ll email you when your order is ready.
DO YOU SHIP INTERNATIONALLY?
Unfortunately, we only ship within Canada. Shipping rates and delivery times may vary depending on your location.
Returns, Exchanges & Damages
WHAT IS YOUR RETURN AND EXCHANGE POLICY?
All sales are final. We do not accept returns or exchanges unless the item arrives damaged. Please double-check product details and sizing before placing your order.
WHAT IF MY ITEM ARRIVES DAMAGED?
Please contact us within 5 days of delivery at info@chinesecanadianmuseum.ca with your order number and clear photos of the damaged item and packaging. We’ll be happy to offer a replacement or refund.
WHEN WILL I RECEIVE MY REFUND?
Refunds are processed within 5–7 business days after we receive your return.
Still Have Questions?
If you didn’t find what you’re looking for, feel free to email us at info@chinesecanadianmuseum.ca or through Instagram DMs @1889tradingco. We will get back to you within 1–2 business days.
